Thought Leadership
AI, Identity & Strategy
I write from lived experience in strategy, identity, and AI. Generative AI helps refine clarity and validate data , but the voice and perspective are entirely my own.
A System Built on Silence: Part One - The Invitation Into Harm
Part One of a six-essay series exploring how unstable workplace structures and vague leadership expectations create slow, cumulative harm. This narrative is a conceptual examination, not a depiction of real events, showing how systems can quietly erode a person’s stability long before collapse becomes visible.
Same Cart, Different Power: What Instacart’s AI Pricing Experiments Really Tell Us
Instacart calls it experimentation. Consumer Reports and Groundwork Collaborative call it what it is: an AI pricing system that quietly tests how far it can push your grocery bill. This essay connects their findings to food deserts, price elasticity, and racialized access, and lays out the guardrails any serious retailer or regulator should demand before turning AI loose on the cost of eating.
When Optics Override People
Some leaders build people. Some leaders break people. And some break people while convincing themselves they are lifting them. This essay names the pattern with clinical clarity. It exposes the quiet harm caused when a leader protects their image instead of their team. It is a clean cut, a clean truth, and a clean separation from the chaos that was never yours to carry.
The Week I Finally Believed I Was Not Too Much
Lately my mind has been looping the same quiet questions. What is my place in this world? What is purpose, beyond survival and productivity? Where do my boundaries start and end. How do I want to live in a time that can feel clinically cold one moment and impossibly brilliant the next?
The Quiet Disappearance: How Aging Becomes a System of Erasure in America
Aging in America isn’t decline. It’s erasure by design. We’ve built entire infrastructures to support early life but almost nothing to help people remain visible, valued, and needed as they grow older. This essay examines the quiet disappearance and why it doesn’t have to be inevitable.
When Border Bias Becomes Training Data: Why AI Poses New Risks for Racialized Travelers
At the Canadian border, an officer asked what I thought about AI. When I told him its darkest risk is erasure, he brought up something most people avoid. New hires sometimes rely on instinct more than training, and their decisions shape who gets searched or stopped. If AI learns from those patterns, the bias becomes logic. This piece explores how border automation can harden inequities that already exist, and why systems must be designed to truly see the people they serve.
When Answer Synthesis Replaces Search, Visibility Becomes the First Casualty
Answer synthesis is positioned as the future of search, but most AI systems cannot see underrepresented communities clearly enough to summarize them. When a model replaces exploration with a single synthesized answer, nuance disappears and minority perspectives fall out of view. This piece examines how visibility collapses inside synthesis systems and what must change before this shift becomes the default.
Synthetic Consumers Will Rewire Product Development. But Only If They Can See Us.
Synthetic personas are about to change how companies test ideas, but the systems generating them still misread or erase LGBTQ and BIPOC consumers. When AI personas replace real users without identity-aware data, emotional metadata, and lived-experience signals, synthetic research becomes a closed loop built on omission. This piece lays out the risks, the systemic blind spots, and the strategic path toward synthetic consumers that reflect the real world instead of flattening it.
A Retail Lens on Design Sprint Academy’s AI Framework
Design Sprint Academy delivered one of the clearest AI frameworks I’ve seen. Their focus on structured decision making, guided facilitation, and rapid learning is powerful. Through a retail lens, the work becomes even more interesting. Retail has two customers, deep emotional dynamics, and identity shaped behaviors that must be understood from the first conversation. The result is a richer, more human way of framing AI value. Here is what I learned and how the framework expands inside a sector that never stops moving.
Elizabeth Taylor Showed Us What Real Leadership Looks Like
In the early days of the AIDS crisis, Elizabeth Taylor chose truth over safety and stood publicly with the gay community when the world demanded silence. This essay explores what she really did for Rock Hudson, why her voice changed history, and how her example shows us the kind of leadership we owe ourselves and each other.